Chamrousse COVID-19 measures

Croix de Chamrousse 2250m

Information for autumn 2020 (last update: October, 30th 2020)

Mountain resort open for winter (estimated ski areas opening for December, 5th 2020).
Tourist Office and Chamrousse Reservation are still OPEN but contactable only by phone and e-mail (no physical reception).
Shop, restaurants and bars open for winter but for this end-autumn only food shops open (non-food shops, restaurants - except take away -, bars and activities closed).
Environment centre closed.

Chamrousse good news resort take care of you

REMINDER Covid-19 information

The French government announced new measures applicable from Saturday, 14th March at midnight.
These new directives require us to close the alpine and nordic areas of Chamrousse from Sunday, March 15th until further notice.
This decision includes the bars, restaurants and all non essentials shops.

Reminder of quarantine instructions: no trip is authorised (except for work) especially no hiking and others mountain activities, no outing in the forest, no hunting and no fishing.

TOTAL END OF QUARANTINE in the region Auvergne – Rhône-Alpes from June, 2nd (before on May,11th - 100 km limitation):
- outdoor practices allowed in compliance with the regulations (gathering of 10 people maximum)
- accommodations are open in compliance with sanitary measures for the customers

Information for winter 2019 and summer 2020 (last update: May, 29th 2020)

Mountain resort open for summer (before alpine and nordic ski areas closed from March, 15th).
Tourist Office and Chamrousse Reservation are OPEN from June, 2nd (before contactable only by phone and e-mail from May, 11th
- before that temporary closed from March, 21th).
Shop, restaurants and bars open for summer (before non-food shops, restaurants, bars and activities closed).

Current updates and all information in website pages.


- Season/year and "Telepistes" skipasses: no refund
- Others products:
-- Bought at the desk and automatic ticket dispensers: write an e-mail with your proof of purchase with card numbers, or card numbers at a minimum, and join your bank details at ""
-- Bought online on the website write an e-mail with your proof of purchase (order confirmation or bank payment confirmation) and join your bank details at ""
-- Bought via a partner/ intermediary: inquire directly with this intermediary

We cannot provide a response time, but our team is mobilized to process requests as quickly as possible. Thank you for understanding.

Ski lessons:
- Booking via Chamrousse French Ski School (ESF) : send an e-mail at "".
Join your bank details, with pupils and buyer names, dates of stay. Specify the method of payment: online or phone or reception desk reservation/payment.

- Booking via Chamrousse Réservation: send an e-mail at ""
- Booking via a real estate agency: contact the agency
- Booking via a travel agency, an operator or other: 
inquire directly with this intermediary

All event and entertainment are canceled until Mid-July 2020.
Thanks to the resort team for their great work and thanks to you for the good time in Chamrousse.

Contact Tourist Office: by e-mail at "" or by phone at "+33 (0)4 76 89 92 65".


Covid-19 winter 2020-2021 informations

Nordic ski area open from December, 12th 2020
Alpine ski area open from January 2021 (date to come from French gouvernment)

Chamrousse, labeled "Famille Plus" is engaged to welcome you and your family applying the French Ministry of Health's guidelines making health measures a priority: care, safety and comfort for parents and children.

All committed to be sure that mountain remains a pleasure! 

♥ Social distancing, floor markings, reception plexiglass and barrier gestures respect
♥ Wearing a mask in lines, in sport shops, in shuttles and buses, in any closed public sites in Chamrousse is an obligation from 11 years old
♥ Hydroalcoholic gel at your disposition, surfaces and equipments desinfection.
♥ Booking conditions softened
Chamrousse ski resort covid-19 measures

And concretely?! What is changing for us?

  • On the slopes: nothing!
  • For skipasses, ski lessons, accommodations and rental ski equipment bookings: focus on buying or recharge your skipass online on (only in French), the online booking ski lessons on the website ESF Chamrousse (or by phone), and for your accomodation the online Chamrousse Réservation service (or by phone), renting ski equipments directly on our sport shops websites...
  • In ski lifts and ticket office lines: wearing a mask is compulsory from 11 years old
  • At the restaurant: sitted service only, tables spaced by 1 meters with a removable wall ensuiring physical separation  and wearing a mask is compulsory while custumers move in the building
  • In the sport shop: wearing a mask is compulsory
  • At the ski school: wearing a mask is compulsory at the beggining of lessons and at the end for children from 11 and one person can come with its children.
  • In the accomodation: wearing a mask is compulsory inside common and closed areas.
  • At the Tourist Office1 person maximum per family recommended, wearing a mask is compulsory, floor adhesive tapes to follow a flow direction and sefety distancing, paper brochures on request, limited access to our wifi area, only standing up
  • In transports: wearing a mask is compulsory in files, in the bus and shuttle...

What is not changing: there is no reduction capacity for our ski liftsno limited access to our slopes. Wearing a mask is not an obligation in the resort.