COVID-19 measures

Information Covid-19

The French government announced new measures applicable from Saturday, 14th March at midnight.
These new directives require us to close the alpine and nordic areas of Chamrousse from Sunday, March 15th until further notice.
This decision includes the bars, restaurants and all non essentials shops.


Reminder of quarantine instructions: no trip is authorised (except for work) especially no hiking and others mountain activities, no outing in the forest, no hunting and no fishing.

TOTAL END OF QUARANTINE in the region Auvergne – Rhône-Alpes from June, 2nd (before on May,11th - 100 km limitation):
- outdoor practices allowed in compliance with the regulations (gathering of 10 people maximum)
- accommodations are open in compliance with sanitary measures for the customers
- Belledonne mountain refuge unguarded


Information from Sunday 15th, March
Last update: May, 29th

Mountain resort open for summer (before alpine and nordic ski areas closed from March, 15th).
Tourist Office and Chamrousse Reservation are OPEN from June, 2nd (before contactable only by phone and e-mail from May, 11th
- before that temporary closed from March, 21th).
Shop, restaurants and bars open for summer (before non-food shops, restaurants, bars and activities closed).


Restaurants with TAKE OUT service (before opening from June, 2nd): Le Grillon and Le Paradox.

Shops OPEN: (subject to change)
*Chamrousse 1750 - Roche Béranger:
-- Tabacco shop: 8.30am-12.30pm from Monday to Saturday
-- Bakery: 7.30am-12pm for Tuesdays and Fridays
-- Pharmacy: 3-7pm from Monday to Friday (closure from May, 20th)
-- Postal agency: 4-7pm for Tuesdays and 9am-12;30pm for Saturdays
*Chamrousse 1650 - Recoin :
-- Casino Shop: 9am-12pm and 5.30-7pm from Monday to Saturday (except Wednesday) and 9am-12pm for Sunday


Current updates, all information in Shop website page.


Refund

Skipass:
- Season/year and "Telepistes" skipasses: no refund
- Others products:
-- Bought at the desk and automatic ticket dispensers: write an e-mail with your proof of purchase with card numbers, or card numbers at a minimum, and join your bank details at "
qualite@chamrousse.com"
-- Bought online on the website ski.chamrousse.com: write an e-mail with your proof of purchase (order confirmation or bank payment confirmation) and join your bank details at "
qualite@chamrousse.com"
-- Bought via a partner/ intermediary: inquire directly with this intermediary

We cannot provide a response time, but our team is mobilized to process requests as quickly as possible. Thank you for understanding.

Ski lessons:
- Booking via Chamrousse French Ski School (ESF) : send an e-mail at "
ventes-accueil@esfchamrousse.com".
Join your bank details, with pupils and buyer names, dates of stay. Specify the method of payment: online or phone or reception desk reservation/payment.

Accommodation:
- Booking via Chamrousse Réservation: send an e-mail at "reservation@chamrousse.com"
- Booking via a real estate agency: contact the agency
- Booking via a travel agency, an operator or other: 
inquire directly with this intermediary

All event and entertainment are canceled until Mid-July.
Thanks to the resort team for their great work and thanks to you for the good time in Chamrousse.

Contact Tourist Office: by e-mail at "info@chamrousse.com" or by phone at "+33 (0)4 76 89 92 65".

 

Print